I love this place and have been going for a while, however, the last time I went I had a lip and Hollywood wax. The lip wax left loads of little white downy hairs on my lip (which I didn't realise until I was able to look in proper daylight), I've been getting my lip waxed for years and I've never had this before. I also found the Hollywood to be similarly not very thorough and was very messy, with talcum powder and bits of wax everywhere. This is a shame as I did really like this place but I would now reconsider returning.