Prime Look - Hair & Beauty Reviews

108 Uxbridge Road, Shepherd's Bush

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Reviews are written by customers after their visit.

4.8
4295 reviews

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Written by our customers, so you know what to expect at each and every venue.
It was very welcoming and wonderful.
I had an appointment at 1.30 pm. But the lady was busy with another customer so I had to wait 40 minutes. I was not in too much of a hurry so I went out to get me a coffee. Eventually it was my turn. I showed the lady a picture of what I wanted for my nail design, made a choice of my colour and told her I need acrylic infill. Unfortunately the lady, which was nice, made the impression she doesn’t know how to do acrylics. The preparation of the nail was at times painful because she worked on the nail too long and it got hot. She applied the acrylic only on part of the nail and very uneven. After the application she tried to even it out, which left close to nothing at the front part of the nail. The shellac colour she applied chipped off two days later, besides not looking very sophisticated. I paid £30 for infill with shellac.
The technician didn't umderstand what I asked for and didn't properly prepare my nails for the acrylics. She left gaps on my nail and acrylic on my skin and cuticles which she filed to harsh. After showing I am not satisfied and having to show her how to do her job, the manager came a bit hostile to me saying we should stop the treatment since it's a waste of timr and had me pay anyways for acrylics that will barely last 1 week and trued to bribe me with a 5 quid voucher. Not going back.
Amazing
Very helpful staff and great service