The place itself isn't great in terms of ambience and the toilet was nothing short of disgusting. There was no consultation beforehand and I was not asked if I had any specific concerns I wanted the treatment to address. The acupuncture itself was actually a little painful at times, something I've never experienced with previous acupuncture treatments. However I will definitely return as the results were great. My skin looks amazing, very fresh and plump, and the facial massage that concludes the treatment was heavenly!