The salon is nice and staff is friendly, I was offered a coffee when I arrived. They had to cancel and reschedule my appointment due to illness but they were flexible with rearranging. The manicurist was nice and friendly but not too friendly which I like, as I don't want to feel pressure to chit chat. She did a nice job- I just hope it lasts for as long as advertised! Overall it was a pleasurable experience and good value for money.