Have been here 6 times now. To start with they were great but the last two times I’ve been they’ve charged me ‘additional charges’ after they’ve carried out the treatment, without letting me know prior. Last time they charged me £15 extra for a tiny line of sparkly glitter on my fingers, which I paid and gave them the benefit of the doubt for. Today I was charged £20 for gel removal, that took them 11 minutes - and there’s still bits of gel on my nails. Definitely won’t be going back.
The service on my visit was lovely. However, two of my nails peeled in less than a week, but they kindly said they could fit me in to fix the two nails. They told me to come in anytime after 10am. They were clearly busy and I would have preferred they had given me an actual time, due to taking time off work. It ended up being really rushed and the gel wasn't really fully dry when I left and they chipped two days later again. I will give them another go as the rest of the nails are fine.