PROFILE hair & beauty - Kensal Green Reviews
36a College Road, London, NW10 5ER
Check availability and book onlineReviews are written by customers after their visit.
394 reviews
Best massage of my life. Perfect pressure, rhythm, balance of kneading sports-sore muscles and providing relaxation. Also a really nice person. Will be back, have already recommended to others, and will get my brother a massage here for his birthday.
Swedish Massage
Amazing staff, really nice atmosphere and perfect tan
Spray Tanning and Sunless Tanning
The staff were unwelcoming and frosty with me from the moment I stepped in to the salon. Nobody came to greet me or even smiled at me. I was not offered a glass of water, despite the fact that it was 28 degrees outside and is common curtesy to do so at most salons. Nobody took my bag or suggested a place to hang it so it sat at my feet collecting strands of my hair (and others as the floor was not clean). I paid for a wash, restyle and blowdry (which is supposed to be a 1 hour slot) instead I received 30 minutes of treatment, which at £44 is NOT good value. She was almost rushing. The cut was okay. I was also asked, rather rudely, if I had been cutting my own hair!! Which is rude at the best of times but especially as I have never cut my own hair and have always happily paid for regular cuts. To top it all off I was then chased down the street and grabbed by the shoulders, after leaving the salon, by the owner who asked to see proof that I had prepaid for the appointment! I had to show her my mobile banking statment to prove that I had paid. ONLY visit this salon if you can stomach the very rude, miserable and incompetent staff.
Styled by Test member•Ladies' Haircuts
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