PROFILE hair & beauty - Kensal Green Reviews
36a College Road, London, NW10 5ER
Check availability and book onlineReviews are written by customers after their visit.
357 reviews
DO NOT GET EYELASH EXTENSIONS HERE!!
I have never written a bad review but I had to make sure that nobody else goes through this awful experience.
The girl that did my lashes took a total of 10 minutes to complete what is indicated as a 90minute treatment. I had asked for natural looking lashes but they were extremely fake looking, however, I don't like to complain unless really necessary so was willing to overlook this. I told the girl that they were scratching my eyes and were very uncomfortable when she had finished. She said that there was nothing wrong with them and that they would soften in a few hours. I left the salon taking her word for this. Over the next week they did not soften and they started to irritate my eyes even more pulling out clumps of my own eyelashes and causing my eyelash line to redden and swell. I contacted the salon to ask for them to be removed but was ignored!!
I ended up going elsewhere to have them removed and the lady (who trains beauticians in eyelash extension application) said they were one of the worst she had EVER seen and took photos to use as examples of badly done lashes to show her trainees. She had a difficult job removing them as the amount of glue used was extremely excessive and clumps of my eyelashes were glued to the fake lashes when only one should be attached to each lash. After removal she also said that she would never even stock this size lash as they are far too heavy for your natural lash to cope with, hence why mine had been falling out. I am now left with bald patches and the remaining lashes are brittle and damaged beyond repair.
Eyelash Extensions
Really good pedicure - the girls there are super lovely and the pedicure was great. Highly recommend the salon and the service!
Pedicure
Very pleasant staff and a good experience overall. I'd recommend for others to use, and have done a few times already!
Blow Dry
My tan looks great and has lasted really well, there were no uneven patches. I'd definitely recommend it to friends.
Spray Tanning and Sunless Tanning
Lorraine's foot massage is what makes the pedicure. She should offer that alone. I don't know where she learned her technique, but it had the perfect pressure and my feet felt invigorated afterwards.
Pedicure
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