I did hightlight with Trish before and it has been always amazing but last time there was another person that wasn't very good because she was in a hurry and put less attention. Definitely I'll go there just if trish works.
When I went there they weren't expecting me. Apparently, they had noted the wrong time for the appointment. But, they were able to work around it and fitted me in for the current timing. The receptionist was quite friendly. After properly understanding what I wanted, they started the process. I was very pleased with the end result, exactly what I wanted.