Pure Beauty Reviews
629 Garratt Lane , Earlsfield, London, SW18 4SX
Check availability and book onlineReviews are written by customers after their visit.
118 reviews
I had a good experience at Rivaj. The staff were very friendly and professional, and I was satisfied with the service. I've had slightly less painful waxes, but I can't fault the results. I'm very pleased I tried this salon and would recommend to anyone.
Treatment by Humaira
I am very happy with the service I have been there a few times and had different services for hair, beauty and make-up. Very friendly and helpful staff i have always been asked for tea or coffee.
Disappointing, rude staff.
This was a disappointing experience. I arrived a few minutes early for my appointment. There were two staff in the shop when I entered, one (stylist and I was told manager) and a younger assistant. The stylist was sitting down on a chair doing nothing while the assistant was cleaning when I entered. I felt as if I was imposing on the stylists time even though there was no customers in. The stylist was very rude to the assistant and marked many orders at her.i was asked if I would like a drink, I asked for water.when assistant got me my drink it was in a cup, stylist rudely said "why didn't you use the disposable cup for her". While my hair was being washed by assistant, water was either freezing or boiling, no in between and I had to tell her, she did not ask. She managed to get water all over my face also. During this time, stylist went and replaced my water (which I hadn't had a chance to drink yet) for a disposable cup and she drank out of the cup I was originally given. Stylist didn't really listen to what I was wanting for haircut and required prompts from me for how I had originally asked (was about 4 inches shorter than I wanted, and cut against my wavy hair so it flicked the way I hate it). She parted my hair in the middle without asking where I part it and when I stopped her politely, she looked at me like I was a big burden.
No conversation during haircut other than stylist barking orders at assistant. Tension was so evident!
Then two younger teenagers (perhaps her kids?) came in and sat half a metre away. They started talking in their language and the two teenagers and the assistant just sat and watched the whole time. Very uncomfortable! I told her I don't blow dry my hair under before and during her drying my hair , but that's what she kept doing. Mid haircut, the assistant was sweeping right under my feet before it was even finished.
Overall- wouldn't go back. Rude and unprofessional. Didn't listen to what I actually wanted for a cut. I want to go back to another salon to fix my hair as the shape is not good.
Styled by Humaira
Haircut was amazing. The stylist knew what she was doing and she did everything i asked for.
Styled by Humaira
hair cut and blow dry - very happy with the result. Very friendly staff.
Styled by Humaira
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