Although my wax and the therapist were good, the experience in this salon is not a nice or relaxing one. I was made to wait for 15 minutes in a really varnish-fumey space on an uncomfortable seat—no one could work out my appointment and spoke very little English which made it really hard to communicate. The treatment room is like a broom cupboard and the therapist can only work from one side of the bed—she makes it work but it just feels so cramped. I guess this is affordable and perhaps that’s what you’re paying for, but it’s a shame that a good waxer is in such a bad space.
Athena was the actual therapist who carried out my facial and she was excellent. The facial was very thorough but also very relaxing and my skin looked so much better afterwards. This facial is a real treat and one I'm keen to repeat as soon as possible.