Felt welcomed from the moment i walked in , parking is around the back in a fair size car park , the relaxation room is first stop to chill out first with a long list of teas, coffees etc to choose from , the consultation isnt rushed and feels a part of the whole experience, locker is available for clothes and a robe slippers & disposable pants supplied, i went through to treatment room already chilled out , as the brochure says thos an experience- with caring staff who dont rush you and are fully committed to your comfort and wellbeing 100% recommended !