PURE Spa & Beauty - Edinburgh, Lothian Road Reviews
138 Lothian Road, Edinburgh, Scotland, EH3 9BG
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449 reviews
Very low quality of pedicure for ‘Deluxe’ pedicure. Pedicure area looks tired and uninviting also poor choice of nail polish colours - therapist didn’t seem to be too sure what colours were available or where everything was. Poor cuticle work and polish smudged later the same day.
Invited to come back 3 days later to have it redone after 2 emails and several phone calls.
Left feeling like they weren’t too worried about it so will not return.
Pedicure
Double-dipping in the pot - that's unsanitary. Wax pot looked disgusting. Rushed job, left wax everywhere because couldn't be bothered to turn the wax on the spatula so as to not leave wax strings everywhere. Impatient yanking and not waiting for the wax to harden enough meant taking several attempts to pull the same strip off - and failing - it was painful and caused bruising - no apology of course, and not pulling the hair from the same side - poor technique - probably will get bad ingown hairs from this. A brazilian usually takes a full 30 minutes and this was done in 10 minutes - 15 max, rushed unprofessional job. This was the worst wax I have ever had. I'd say only 30% of the hair was actually taken off, some patches hadn't been waxed at all, such as the bikini area!! Patches that still had hair left - she didn't do a second strip on them. Also no disinfectant and no talc. Worst post-wax swelling and redness I've ever had. The venue itself was ok.
Brazilian Waxing
I don't think anything could have been improved upon! Staff were helpful and attentive and the location was relaxing and clean.
Therapeutic Massage
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