Disorganised inside with mess everywhere on the nail station. My therapist didn't seem to know anything about the products or prices of them. She was, I felt, repeatedly rude about my cuticles ( which I bite when stressed) which I thought was unfair and unnecessary. I have had plenty of manicures where people have done a good job despite this. The nails were unevenly painted, and I thought the whole interaction with her was generally unprofessional. Really disappointed and won't be going back