PURE Spa & Beauty - Edinburgh, Lothian Road Reviews
138 Lothian Road, Edinburgh, Scotland, EH3 9BG
Check availability and book onlineReviews are written by customers after their visit.
449 reviews
Booked and prepaid through treatwell. Arrived for appointment to a locked salon and no sign of staff. Multiple attempts to contact the salon failed and eventually I left having wasted a good amount of time and money. From a closer look at other reviews this doesn't seem unusual. Treatments might be good but that only counts if they're actually delivered. I won't be booking again or recommending this place, and I'm not looking forward to trying to get a refund.
Classic Facials
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From arrival at the spa to leaving again I felt welcome and in a calm atmosphere. The spa was absolutely spotless without smelling of cleaning products.
My massage therapist Verity was extremely friendly and knowledgeable, checking in with me during the massage. I was after a relaxing hour and nearly fell asleep a few times, just what I wanted! I came out feeling refreshed and relaxed and will come here again.
Relaxing Massage
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the removal took 1 hour and 15 mins and she had to get another therapist to help. Nails broken during removal and not a good experience at all. To cap it all I had already paid Treatwell in advance but therapist insisted that payment had not gone through. My statement shows payment of £60 to treat well and £48 to Pure Spa!
Gel Nails ManicureShow all…
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