PURE Spa & Beauty - Edinburgh, Newhaven Reviews
David Lloyd Newhaven, Newhaven Pl, Edinburgh EH6 4LX, Edinburgh, EH6 4LX
Check availability and book onlineReviews are written by customers after their visit.
118 reviews
I have been to PURE several times now. I was very impressed by the spa and massages. The ambience was relaxing and the treatments were extremely good and I was impressed by the before and after care, including the end of the treatment wehre you are invited to enjoy a fruit juice and relax on a comfy chair (especially good if you were with friends I thought).
So I went back again for a bikini wax. This wasn't so good. The therapist did not seem to know how to efficiently wax, my hands were covered in wax, as was the bikini area after the treatment (i discovered how much so when I went to the loo). The wax felt very warm when going on and after the treatment the whole bikini area was very sore and itchy. The hair left was wonky and not at all even and there were LOTS of hair left at a length that really should have been removed by waxing.
I felt this was not acceptable so I wrote a letter of complaint to the salon and they could not have been better at responding. and sorting the problem out. hey apologised and offered a follow up appointment to sort it out. I was offered an appointment with Maggie who was VERY efficient, the wax was less hot and the finish was even and I was very happy. And I had none of the soreness after.
So I would very much say go to this salon for the spa facilities, but not so much for the waxing other than Maggie is very good at it and I would go back to her again.
Have been to pure twice and would not go again. The first time I went although the girl did a good job she was extremely unfriendly and barely spoke when I asked a question. The 2nd time, quite the opposite with a different member of staff, very friendly however had no idea what she was doing and left me in a lot of pain. Will never use this place again.
I can HIGHLY treatments BOTOX TREATMENTS with Dr Scott Allan at the OceanTerminal Spa.
The best Botox treatment you can wish for. Not only very professional, Dr Allan listens exactly to what you are all about and takes everything you want to achieve into the equation. Not at all like many botox clinics who will sweet talk you into doing stuff you do not really need.
He is not after making loads of money, but after meking a costumer happy.
If you think about having Botox, he is the Dr to turn to.
Dont fall for half qualified people (I did twice unfortunately), who make false promisses, charge huge prices and have not even got a medical degree.
As I have a very complicated medical history, he made SURE that the treatment was save for someone with my condition(s) and did some PROPER research into my illness before doing anything. If it would not have been save for me he would have send me home. No clinic I consulted before did even take that into consideration, they would all have gone ahead regardless of my complicated and rare disease. (Apart from one dentist, who though highly qualified was too expensive for me!)
Dr Scott Alan is very professional, kind and the treatments are painfree. For a top up after my holidays, I was not even charged, as I was so anxious to get too much the first time.
Best Botox Doctor in Edinburgh....even for people who can only afford a luxury like that for birthdays and x-mas.
Unfortunately I have not experienced the spa side at Ocean terminal but I did visit the salon side for a back massage. Freindly staff made me feel welcome and my therapist was very nice and gave me a fantastic back massage. great to pop in when the shopping bags are getting a bit too heavy great way to take a wee break.
Pure was the 1st spa i had ever been to and as such was feeling nervous about my visit. As soon as i reached the front desk i was made to feel at ease by the friendly reception staff and the calm ambiance of the spa. My theraist was fantastic explaining everything to me and ansering all my questions. I will definatly go back to pure again!
Contact
Discover
4a86aad7-1447-4629-a1c8-d0ee27455211