Friendly staff, who really take the time to make sure your cut/colour is what you want. I've had the balayage there both times and it has always been great
The spa area on the lower level is relaxing and clean. Service provider was friendly and for me who has sensitive skin, the wax does not aggravate me or cause me to break out (whereas others have!).
Nice salon, very clean and stylish. Hair cut was good, a little on the pricey side. Staff were nice, but seemed a little distracted chatting between themselves a lot of the time.