Went here because it was local. I think I was the first appointment of the day. Staff were very friendly, especially my hairdresser. Got a great haircut. Would definitely go back.
The salon interior lacked character and looked a bit bland in decor. I was a little unimpressed with staff having personal conversations in full earshot of customers which I'd rather not have overheard. The staff member that spoke to me at reception was very smiley and friendly, and the hairdresser that cut and blow-dried my hair was very pleasant and chatty to talk to. I did feel the whole experience was a little rushed but on the flip-side I could tell the hairdresser was very experienced in what he was doing. I would be happy to visit the salon again in the future, but I think I would stick to having just a cut and blow-dry rather than have anything else done.
I've had a lot of facials (good and bad) and truly this is one of the best I've had in London. Experienced therapist who is very thorough and doesn't miss steps. I've been back quite a few times for the microdermabrasion facial and always leave feeling glowing and healthy.
I've also had a hair colouring appointment here which I wasn't so pleased with (although it wasn't terrible) but on the count of the beautician alone this place is five stars.