Great experience - the staff are warm and friendly and really make you feel welcome. The massage room is lovely and the bed is the comfiest I have experienced. I'm a bit fussy when it comes to massages but this was really great - just the right amount of pressure and really concentrated on the areas that I was having problems with. Great value for money too. The shellac manicure was great - quick and very neat and tidy - I've had it done here before and it lasts almost 3 weeks each time. They always serve lovely drinks too. All in all a great experience and would highly recommend.
Definitely my best experience of highlights in London, the price is unbeatable and he really took the time to listen to exactly what I wanted and make sure he took his time doing it properly. I'll definitely be a regular!
The gentleman who did my hair (sadly I did not take his name) was extremely attentive and really made it feel like a treat, which I think is really important when you're getting your hair cut. He also did the most amazing blow-dry - I was very impressed and would certainly go again.
Only had to wait a few minutes beyond my appointment time. Haircut wasn't particularly groundbreaking but happy enough with it. Salon has lots of natural light which is nice, but not overly spacious.