Pure Synergie London Hair & Beauty Reviews

79 Trafalgar Road, Greenwich, London, SE10 9TS

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Reviews are written by customers after their visit.

4.7
1654 reviews

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Written by our customers, so you know what to expect at each and every venue.
Generally disappointing. Considering the price mark you would expect this to be a higher end hairdressers. For that reason it fell short on so many levels. I wasn't offered a drink until about half an hour in. The staff whilst doing my hair chatted amongst themselves about their personal life which was unprofessional and frankly awkward. The person who did my hair left before it was finished and someone else washed it out. I was completely ripped off considering what I had asked for (highlights) and my hair came out in 1 colour (note I had to even pay more than the price of highlights because apparently my hair needed a toner, which I was specifically told on the phone 2 days before I wouldn't be charged extra for. I don't mind that toner costs more but then you need consistency in what all staff are telling clients). Considering as well I had spent time talking to someone on the phone 2 days before to make sure they could do the colour I wanted over my already dyed hair, when I got there and I made my request the hairdresser essentially said it couldn't be done until she went and asked a colleague. Again I don't mind her checking with someone else more experienced but her initial attitude of I was mad to expect my colour to be done was very rude. £92 for an all over colour that took 2 hours 20 minutes - not good. The plus side - the all over colour is nice!
OH MY GOD! This salon. I have never been to a more professional salon. I have been to this salon multiple times and I have yet to have a negative response. In this salon I've had amazing extensions done by Jai, Amazing waxes/threadings/ and facials done by Karina, and unbelievable styling done by Johnny. I must say this salon provides the utmost customer experience and every stylist has amazing talent. I just come in sometimes unsure of what I want and Johnny, Demi, and Jai have delivered amazing results. I feel so comfortable here, most salons (I have been to a lot as I have difficult hair)make you feel cold or almost unwelcome; the stylists here will strike up a conversation about anything and I just love my treatments here. I recommend everyone to come here for an amazing experience with talented people.
I have been here twice now. Once with Karina and once with Jai. I had an AMAZING facial with Karina on my first visit. She knew exactly what she was doing and made me feel super comfortable during the facial. The atmosphere of the salon is amazing and everyone is talented in what they do. My second visit i had my black hair coloured to a natural brown and Jai did an amazing job. I didn't think you could lighten a jet black to a brown without an orange colour appearing and Jai managed to do a flawless job. Love this salon!
Shannon was great and got my colour exactly how I wanted and offered great suggestions. I'm 9 months pregnant and she considered this with the colouring ie letting me know what I could and could not have done
It was an excellent value for money service. The girl waxing my eyebrows was very good and professional. Really took her time. Although at the beginning of the treatment she did say that threading was much better without offering my a chance to change which was a little rude.