Loved this place! the room in itself was clean and prepared with wipes, a water bottle and candy by the time I arrived. The best part was the therapist; she was willing to push my appointment 30min later and gave me appropriate direction when I could not find the salon. Throughout the appointment she was super friendly, kind, accommodating to my low pain tolerance and explained to me about all things waxing and products used when I asked. Bonus was a tv playing Real Housewives of Beverly Hills. One of the best waxing experience I've had. Will definitely be coming back again.