Fran was super friendly and professional. The salon is nice albeit a bit hot, It was an unseasonably warm day so some work needs to be done on the aircon in the building.
The Hollywood wax was well done, one of the betters ones I've had in London. I would return and highly recommend others to visit. It's a bit if a random entrance but it's down the back of the gift shop and up the stairs to your right hand side.