Q & N Nail Spa Reviews
203A North End Road, West Kensington, London, W14 9NL
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1661 reviews
I’m quite disappointed to have to give this place a 1. I’ve come here quite a few times for a shellac manicure and have had positive experiences (reflected in my previous review). However, today I decided to get a pedicure for the first time here. The blade tool was used on the bottom of my feet, and quite quickly and recklessly a chunk of my skin was taken off at the heel. Ointment and bandaids were applied, but the issue was greater than I imagined as a couple (including one large) bandaids became soaked in blood. I’ve had this tool used multiple times at other salons and have never experienced any cuts. I was given a £13 voucher to use for my next visit, but I do not think this is going to make up for slicing a part of your skin off and making it uncomfortable to walk. (Especially when you’re spending £50+ on treatments!) I will probably use for a next visit (manicure only!) but not sure if I will keep being a repeating customer after that negative experience.
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