Quad Health Club & Spa at Crowne Plaza Reviews
Royal Victoria Dock, Docklands, London, E16 1AL
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1456 reviews
I have attended Quad on several occasions for massages during my pregnancy and after recently giving birth, I really needed a deep tissue massage. I was not overwhelmed with the results like i usually am with Quad. The room I had my massage in was freezing and I asked on numerous occasions whether the air con was off but it was FREEZING despite the lady saying it was off. I specified that due to carrying my baby I had a lot of stress in my lower back area, this seemed to go unheard even though I mentioned it several times. My massage also finished 15 minutes ahead of schedule when I checked the clock which was ridiculous considering the fact I paid for 55 mins. Up until this point I’ve always raved about Quad but I think it may have been one of those days for them as they are normally really good. Maybe I should've been more outspoken at the time about the negatives but you'd like to think that on saying things once or even twice, then that should be enough to ensure you receive the massage you've so been looking forward to in the manner that it should be given.
Victoria was the perfect therapist! she went the extra mile to put a ESPA Skin saver oil on a sunburn that came up while waxing from my recent holiday! thank you x
My hot stone massage was heavenly. Alexsander was the perfect therapist and gave me the option to pick the oil i wanted for my massage which was an extra treat! Will be back very soon ;0)
The venue is very accessible - close to station & bus routes.
V. Good Spa facilities which I got to use before my massage!
The massage was great the only downside was the temperature of the treatment room - the air conditioner seemed to on full blast!
Victoria was my therapist for the hot stone massage. I chose her because of Zaara's review and she did a great job. She listened to my problem areas, focused on that but was very thorough in the massage and skilful with the hot stones. I couldn't rate the spa facilities as I did not try them. I rated ambience OK, as although the lighting and music was good, the room was a little chilly when having the treatment. The fire alarm test also went off at 1pm (Friday), would have been good to have prior warning as not to surprise. However, my treatment was great and I would definitely visit again!
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