The spa was very clean and the staff were extremely polite and helpful and I felt I was treated very well. It took a very long time to remove the shellac I was wearing and the therapist was very patient despite this not being her fault. My nails looked great afterwards and I felt that she was knowledgeable and advised me well how to best look after my nails. The only negative I have is that the range of colours was very limited. I usually have red or pink and there were only 3 colours which were red or pink to choose from, therefore a bigger range would be much better. Overall, I would definitely return as I was very pleased with the service.