Lovely surprise for our friend, shame the sauna wasn’t working on the day but that didn’t dampen our enjoyment. The pool once open to kids gets very loud so be aware of this. Otherwise, the staff were super friendly and really sweet in trying to help us throughout the day. The towels, robes, slippers and even some face cream and biscuits were thoughtfully laid out in the lockers. The facilities were clean and comfortable. We had a 5 minute massage treatment which we all really enjoyed.
The atmosphere ahead of the massage was great - save for some woman having a moan at the staff about gym facilities, The changing rooms could use a spruce up and maybe have a more connected experience to the spa facilties, rather than the less-than-spa-like gym changing that they are at present.
The spa waiting room was nice and chill though, with mellow lighting and soft music plus drinks. The massage itself was also very good. DeeDee did a great job and left me very relaxed