Queen Lux Reviews
241 West End Lane, West Hampstead, London, NW6 1XN
Check availability and book onlineReviews are written by customers after their visit.
129 reviews
Appointment was moved to 12:45 - I rang to check the time change was accurate and the lady who answered sounded like to phone call had woken her up. I then text the number - think potentially a scam?
Styled by Christina
My go to salon for haircut! always warm welcome and perfect cut!
Styled by Christina
My appointment was over 45 minutes late with no warning. There was no staff actually in the salon when I arrived so I just had to sit down somewhere. No compensation was offered for how late everything was - and when I asked at the end of my appointment they just repeated that they were sorry for being late. I never give bad reviews but there really should be a much better treatment of customers when things like this happen. Either better communication or at least some discount if service is disrupted this severely.
Styled by Christina
Happy with the service and atmosphere. Good value. Will go back.
Styled by Christina
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