Queen Lux Reviews

241 West End Lane, West Hampstead, London, NW6 1XN

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Reviews are written by customers after their visit.

4.4
129 reviews

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Written by our customers, so you know what to expect at each and every venue.
The experience and communication between the staff even before arriving was brilliant. The treatment was great. I have a low pain threshold and felt no pain because Nasrin was so gentle and really took her time!
Quick and virtually painless wax!
Amazing service as always!
Had a great experience, and absolutely love my hair! Thank you Rosa!
I booked and paid for 9.30am on a Sunday, I arrived only to find Queen Lux closed. I waited in the cold, phoned, text and emailed but nothing, so I went and came back at 10am - still closed! Finally I get a text at 11.30, no apology just we're open now so you can come. I was busy so asked if I could come Monday morning, reply was Yes. Unfortunately the same thing happened the next day! I eventually managed to get my eyebrows done, it was a good job but no apology or offer for inconvenience.
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