I was dreading this as it was my first Brazilian wax - or any type of wax down there for that matter! - but from the minute I walked in the door Sonya made me feel completely at ease. She is extremely professional whilst being really warm and friendly at the same time. She did an amazing job and helped me through it really well. It was over in a flash! I'll definitely only be going to Sonya for any and all waxing needs from now on!