I found the Luxury pedicure very basic and had my feet on the floor which was unhygienic. The tools seemed basic and unclean, i found therapist rude when asked to go over a toe as clearly missed she responds with not chiropodists and dont have tools - unacceptable. Well maybe invest in some, you advertise luxury pedicures and exfoliation, it was so basic. Cancelled my follow up appointment for next weekend immediately never again.