I couldn't find how to get in so had to phone. Was greated on phone as if I should know. Was rushed in by the rear entrance and out of rear entrance so still don't know how to get in!! Was rushed in barely spoken to filled in a form which wasn't gone through. Rushed in to room not explained what was being done or explained benefits etc. Felt very rushed as if therapist wanted to go home and I was holding her up. Wasn't told whether to expect any reaction was followed by therapist going home