I don’t normally post reviews, however I was so disappointed after my appointment here that I wanted to post an honest account. I asked for a bit taken off the bottom of my hair and a little reshape, and ended up with hair that was way too short with layers that just looked hacked. The stylist, who was however very pleasant, burnt my head with a hairdryer several times and when washing my toner out got a lot of water down my face. I left not feeling happy but thought it might look better once I’d styled it myself at home, which it didn’t. I was literally in tears which has never happened before in other salons, so I called and asked for a partial refund as I was happy with the colour, just not the cut. The manager advised she would call me back a few days later after speaking to her accounts team which she never did. I called again and was told the same thing and have since emailed and have had no response. Wouldn’t recommend going here at all.
People were lovely but I was so disappointed with the blow dry. Not only did I get hit in the head multiple times by a hairdresser, the result was awful. I videoed it when I got home and sent friends and they told me to go back for it to be done properly. No hairspray was used. Not worth the money will not return- a shame because the people were nice.
They always are the best, but today they left my hair wat and not rinsed well, greasy to the touch, came home frozen I had to wash them again, I understand that I only paid for growth but I was disappointed