I don’t normally post reviews, however I was so disappointed after my appointment here that I wanted to post an honest account. I asked for a bit taken off the bottom of my hair and a little reshape, and ended up with hair that was way too short with layers that just looked hacked. The stylist, who was however very pleasant, burnt my head with a hairdryer several times and when washing my toner out got a lot of water down my face. I left not feeling happy but thought it might look better once I’d styled it myself at home, which it didn’t. I was literally in tears which has never happened before in other salons, so I called and asked for a partial refund as I was happy with the colour, just not the cut. The manager advised she would call me back a few days later after speaking to her accounts team which she never did. I called again and was told the same thing and have since emailed and have had no response. Wouldn’t recommend going here at all.