I always come here to get my nails done so I was really disappointed when I booked in to arrive and there was just one lady working there who was not aware of my appointment and when I said I had prepaid on treatwell she said she was too busy to do my nails. I asked what I should do as I have already paid to which she kept saying ‘I don’t know’. No offer of a refund and then walked away as I stood there. I sent an email over a week ago to the email provided on treatwell to no response or refund