I had booked eyebrow threading and tinting. I was taken through straight away when I arrived. After doing the threading, the beautician went to finish and I asked about my tint. She tried telling me I had only booked in for a thread and she didn't have time to do the tint. When I pointed out that this was incorrect she checked and agreed I had booked for a tint as well but for some reason treatwell had only booked time for a thread and not a tint. She also said regardless I wasn't able to do a tint as I was a first time customer and would need to do a patch test first. If this is the case, this should be clearly stipulated so you are aware of this before you book as the tint was the main reason I booked and I was very disappointed to only be told this after I arrived. I now have to return at another date for the tint (as I have paid for thread and tint). The threading itself was fine and I would go back again.