Waxing experience wasn't what I expected. I been to another salon which will help me to trim my long hair before doing the waxing, as it can help to reduce pain. However, this time when I went to this salon, the therapist just remove it directly and I have great pain. And for the trimming part, you would need to ask for it, othwerise they wont do it (based on my experience) I personally felt that service can be better as the money I paid is not cheap too. What i would say is don't expect much from them (thats what I did) and if you fancy a quick and OK-waxing, then the place is good for you. that would be by first visit but also the last one.
Staff was super friendly. The salon just opened and all seems to be running smooth. The service was excellent, the lady who assisted me (Julia) was very friendly still professional and very knowledgeable about all products and services provided. I booked the Hollywood wax, which was done perfectly and very quick which was the best part.