I liked the way Victoria shampooed my hair - not rough but like a gentle head massage. She is very thorough and I was very pleased with the result of my cut, wash and blow-dry.
Vikki welcomed me took my coat, and we then sat down to discuss what I wanted, looked at photos she offered advice regarding care as I am due surgery and will have limited arm movement for a while, so was looking for a low maintenance style.
While cutting she asked if it was short enough and the shaping was ok. All in all a great experience