I booked a trim for my long hair with a senior stylist, hoping for a professional experience. Instead, Pamela cut off around 3 inches—far more than discussed. When I returned to express my concerns, she was defensive and dismissive. I’m heartbroken and deeply frustrated. I trusted a national chain to handle long hair with care, but walked out with it barely reaching my shoulder blades. This experience left me feeling unheard, disrespected, and devastated.
I am heartbroken.
Had a great experience in regis salon. Pamila did my haircut and she was so kind and understanding. She listened to all my concerns and gave the best suggestions that worked for me perfectly. Super sweet and talented!