I booked a double appointment for my daughter and myself at the same time. I got a phone call about two hours before informing me that there is only one person so she couldn't do us together and o e of us would have to wait an hour. Our appointment was at 5pm and as she said she finished a out 7 and my daughters appointment was for an hour and a half then she couldn't do us both. We cancelled.... very disappointing for a first time.