Renova Hair and Beauty Reviews
148 Balgores Lane,, Gidea Park, Essex, RM2 6BP
Check availability and book onlineReviews are written by customers after their visit.
20 reviews
The therapist was nice but it took 65 minutes to do a half leg wax. Even then there were still some patches. She was lovely but got sense that she was new to waxing
The staff was not professional nor organized. I opened the door to the receptionist’s kids being very loud and all over the place, so loud she had to lock them in a room! After filling out the entry form, i had to give my consent to perform the treatment that no one bothered to explain in detail. I just knew I had booked a cellulite treatment but i wasn’t made aware of the procedure. After waiting in the room, the therapist advised the treatment would be painful but it was not. I think that the value is low because instead of 35 minutes of treatment, i just got 20. Not happy with the experience but I think, if done properly, the treatment could work.
Treatment by Belinda
I have had alot of waxing treatments but this was by far the worst. First of all, they took me in over half an hour late. When I walked in the beautician was lovely and apologised but informed me she was trained in laser and the waxing beautician had left the week before. I had to ask her to wax parts of my legs that she had missed (10x10cm) more than once. She also did not wax to the top of my legs Also, I had waxed dropped all over my legs throughout the treatment which the beautician could not get off. As a result when I turned over, the paper towel I was laying on stuck to my legs. I walked out an hour and a half later with wax and paper towel stuck all over my legs. Whilst the beautician was very polite and apologetic it was not a pleasant experience at all and do not wish it upon anyone. As a result, I went home and had to spend over an hour epilating my legs I would not recommend going here for a wax of any sort.
Very happy with the team and the results. Super polite and professional staff
Treatment by Belinda
Turned up for my appointment at 11.30 only to find the salon closed. Called the phone numbers available with no response. Highly disappointed as I travelled in the heat to attend this appointment on time. Would not recommend!
Treatment by Belinda
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