I’ve had my hair done here around 7-8 times now (just styling and cutting) and I’m usually pretty pleased with the results. Just ensure you specify whether you want your hair to be blow dried straight or rough dried and then straightened with the irons, as they charge £10 extra if you want your hair straightened with the irons after a straight blow dry. I always specify up front but still experienced a misunderstanding on my latest visit & they tried to charge me £10 for straightening.