Really good. I was a little skeptical (the price is very low compared to London prices) but I had Andy (Andi?) and she is probably the first hairdresser who has had an opinion and helped me with figuring out what will look good (I knew I wanted it shorter but not always easy to describe exactly what I want). She knew what to do with my hair type (very thick, curly) and was very professional. I'd definitely go back!