Replay - Cardiff Reviews

24 St Mary Street , Cardiff, CF10 1AA

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Reviews are written by customers after their visit.

4.8
2233 reviews

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Written by our customers, so you know what to expect at each and every venue.
Ellen listened carefully to what I had to say, gave me excellent advice and I couldn't be more pleased with the job she did. This was my second visit to the salon and on both occasions I left 100% satisfied.
Went in for. £12 cut, which I had to sort out myself when I got home (cut bits off to make it even!) The stylist after cutting said 'just going to quickly dry to see if it's enough off' when I got to the till to pay I was charged £3 extra for the 'dry' even though I was not told this was extra at the time, after a discussion with a manager who said iam just a manager and told what to do and couldn't find the 'rough dry charge' on the paper price list!!!
Sophie gave me an excellent blow dry, and finished with a straightener to ensure my curls stayed fresh for a photoshoot later that morning. She was lovely to chat to, and she really put in the extra effort to make sure I was happy with the end result.
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Very good overall
Good haircut and fast efficient service. Like being able to book in advance so you don’t have to wait. Only reason I can’t give it 5 stars yet is because if you pay in advance through treatwell they don’t seem to get the message and have to check, so makes it a bit awkward when they ask you to pay again. Staff are friendly though.