I really wanted to score this higher but sadly I just don't think I can... Arrived a little last minute but the staff were welcoming and friendly. The salon was really busy, likely to be due to the run up to Christmas. Was ushered upstairs into a treatment room where a couple of chairs were perched a the end of a treatment bed?! Room tatty, equipment tatty, not really the relaxing ambience you would expect, felt a little 'ram them in'! Can't complain about the girl who did my nails, warm, friendly and chatty. The nail colour range was limited and mainly sparkly glittery rather than a mix of classic colours so was disappointed but picked an ok colour (not what I would have chosen ordinarily - a festive red or dark burgundy or nude even). It was an express manicure so no frills really - in and out! My nails looked nice enough. Sadly by day 2 my gel nails all flaked away at the edges. I rang the salon, no questions I was booked straight back in that day - great! Again same warm friendly staff and the young girl who did my nails for a second time was sweet, however, she filed all the gel off and half my nails too... Nails left feeling v fragile and the finish of the nail is really quite poor and I amateur but I felt I couldn't say anything again plus I can't risk them taking the gel off like that again. One of my nails has snapped just a day later because they're so thin. Really disappointed and is going to take several manicures and tlc to get my nails back in condition. V disappointed...