Therapist was really lovely and fun, I liked her a lot only thing was she was a bit rough when it came to cuticle work and filing. Couple of my fingers are still sore two days later. The polish was applied perfectly, but pretty sure she did use the wrong the chrome powder. Not a biggie tho, it was close to what I wanted so not the end of the world! More than anything I didn't realise how limited their range of chrome colours is but that can't be helped once you're there!