these maximum scores are not exaggerated: the relaxation begins when the door is opened to you and you are welcomed into this sanctuary. To sit waiting for your treatment is a treat here. Each time I have had very different treatments, all with the same professional attentiveness and all resulting in the same relaxed feeling. The latest (24 carat gold facial) left me completely in awe, and my skin still feels the benefit from it. Both this and the Indian Head Massage were like out of body experiences for me. The only thing lacking?... a bed to crawl into so as not to have to drive home!