My nails looked great and I was very happy when I left, unfortunately when I got home a pinky nail snapped off!! I went back the next day and they fixed it no problem. I am going to put this down to a one time thing especially as they were so ready and willing to fix the nail - I will definitely be returning.
I rarely write bad reviews but this was possibly the worst wax I have ever had. It was obvious that the beauty therapist had no idea what she was doing. The hot wax wasn't ready and she burnt me progressively - I had to ask to move a different wax. She then was not letting the hot wax dry before trying to pull it off. I was burnt, covered in wax and she missed huge areas. It was so shockingly bad that I couldn't even comment at the time I just had to leave. I now need to get another wax to fix the areas missed.