I really like this salon as you're given a warm welcome and they're quick and professional. But I was disappointed with the quality of my manicure- while my pedicure was done by a really friendly and thoughtful staff member who obviously took lots of time and care over it, for my hands another staff member took over and I was sad that less care and attention were given. As such my fingernails have already chipped and blistered after 3 days and it won't last long at all. My toenails though look in really good shape and I was pleased with that, hence the middling score. I think it just depends which staff member you see.