Richmond Spa Reviews

25 The Quadrant, Unit 4 Quadrant House, Richmond Upon Thames, London, TW9 1DJ

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Reviews are written by customers after their visit.

4.7
1920 reviews

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Written by our customers, so you know what to expect at each and every venue.
I’m being generous offering 4 stars, the man who does nails started my nails then half way told me to go get my brows done! I was fuming - my brows turned out great and the woman who did them is lovely! After my brows I was then told I’d have my pedicure, the massage seats were OLD and tattered but the girl who did the pedicure was AMAZING! However, I was already getting my feet soaked when they told me to pick a colour so I couldn’t see all that was available as she picked me up some. While I was having a pedicure a previous customer came in saying her nails had gone yellow - the man was VERY rude to her and blamed it on her when I knew it was because the nail products they used on her were out of date as this has happened to me before! I then finally returned to finish my nails which were done excellent but he was very rough and didn’t bother to make conversation. I spent £66 there - for that amount of money I expected a relaxing, blissful experience instead I was stressed out. Don’t think I’ll be returning!
Good pedicure. Not the fanciest of salons - more a nail salon than a spa, but quick, comfortable and efficient.
Great service and lovely staff great value
Really brilliant experience as always. Polite staff, seen within 5 mins.
Friendly and professional service. Clean salon. Amazing results! Will definitely be going back.