I had a very pleasant experience at this venue the other week. The therapist was very friendly and proficient and, despite going at lunchtime, I didn't have to wait to be seen. Yes, the venue is in the basement of a newsagents but if you know that when you're walking in, you're not going to be surprised. And don't let it put you off, ok it's not the fanciest of places, but it's clean and tidy, and for a place that you're spending no more than 20 minutes in, what more do you want? I would definitely recommend and return.
I'll only go here for hollywood waxes, quick and pain-free, honey wax is great for my sensitive skin, and all the ladies who work there are so nice and professional. Elena is great!