Went for the £20 offer on the brazilian hot wax (my very first brazilian wax) based on the good reviews. Good points: Friendly at reception, used a pre-wax cleanser. Bad points: In a basement, no fans or air con in the treatment room I was in. Felt very rushed, although I specified (on the registration form and in person) that it was my first waxing experience, the therapist (Savita I think, didn't introduce herself) was very impatient, brusque and told me off for crying out in pain. (I did expect it to hurt and took painkillers beforehand but I think maybe if she gave some warning or at least held the skin taut before pulling off the wax each time, it might have been slightly better). When checking at home, the landing strip is not straight at all and there are lots of stray hairs (but at the time she said she couldn't remove the residual hairs as I was too red and it would be too painful). I really wouldn't recommend this salon for a first time brazilian wax.
Who would have thought a person could laugh so much whilst having a Brazilian?! The receptionist was very friendly and Savity the therapist was fabulous. She made a painful experience into an enjoyable one. She was very professional and ensured all hair removed (even the awkward ones!). The added bonus is that if you become a member they offer great value treatments and I have already booked myself in for a derma facial.