This was hands down the best waxing experience I've had in London. Thoroughly recommended. All the staff are lovely and genuinely friendly. I was running very late yet they managed to accommodate me without any issues and the appointment never felt rushed. Also, due to illness it'd been nearly a year since I'd done any waxing so I was very nervous about how painful it was going to be - but Tiziana put me at my ease completely. She was quick, efficient, careful to check that I was happy with what she was doing at every step, and all-round seems like a really nice kind person. The salon is in the basement of a newsagents, which is the only reason I'm not giving it 5 stars for 'ambience' but once you're in the treatment room this hardly matters. It's already great value for money but the cherry on top: it's cheaper to book your follow-up appointments with them directly.