The salon was very nice and the staff was very warm. The only complaint is when my nails were done, the cuticles were barely done so even after the shape, polish, etc. my nails look a bit ragged.
Katie is a very experienced and friendly beautician. She does the waxing in such a way that minimises pain and catches all the hair. I love that she is very quick and before you know it, all the hair is gone!